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Integrating an IT Ops Event Correlation Manager with Third-Party Apps and Tools

Integrating an IT Ops Event Correlation Manager with Third-Party Apps and Tools Event, Alert, Entity and Maintenance Management with the…

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IT Ops Integration and Interoperability via Event Connectors

Achieving IT Ops integration and Interoperability with Event Connectors Native Event Connectors that Bring It all To a Single Pane…

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Advanced Entity Management

Streamlining Your Entity Topology with Advanced IT Operations Entity Management Merging Entities to Reduce Redundancy in Your Entity Grid You…

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IT Operations Rest API

Customizing and Performing IT Operations Management with a Rich and Powerful REST API Retrieving Events and Alerts with the ECM…

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Entity Owners and Maintenance Windows

Streamlining IT Operations Management with Entity Owners and Maintenance Windows Enrich Entities with Owners to Automatically Assign Associated Alerts You…

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Tagging Alerts

Giving Your Alerts Useful Nicknames at Birth When RightITnow ECM encounters a new IT Ops event, it applies a series…

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High Volume Event Processing

Setting Up Your Environment to Process High Event Volumes First things first! A carefully planned IT Ops environment is the…

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SLA Processing

Automated SLA Processing Begins with Detailed Information RightITnow ECM now stores detailed user information, including the user work hours and…

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IT Operations Management Dashboards

Multiple IT Operations Management Dashboards on a Single Pane of Glass ECM’s Dashboard tab provides you with a visual depiction…

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Automatically Managing Alerts and Processing Events

Multiple Correlation Rule Types to Manage Alerts and Process Events You can take actions on alerts automatically using ECM’s powerful…

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