When it comes to the health, efficiency and overall getting the most out of your IT infrastructure, you want to make sure you’re laser focused on the correct things and managing your IT responsibilities well. Obtaining a strong IT management monitoring software can be just the thing you need to bring all of the chaos on your network and servers together, making it manageable in a single dashboard and software. Bringing together various IT projects and monitoring the performance of your many systems are just a few of the features that you’ll want to look for in your search for an IT management monitoring software. Today we take a look at some other features to keep in mind as you move ahead.
One of the more critical features you will want your IT management monitoring software to have is application monitoring capability. Application monitoring allows for real-time tracking of the key metrics that make your plethora of applications tick and run smoothly. When one of your applications inevitably has an error, a solid IT management monitoring software will be able to correlate that error to the other event (or events) happening on your network such as latency times or network outages. All of the correlations that the application monitoring feature determines will also be able to be setup so you are notified via an alert in real-time. With a strong application monitoring feature, your IT staff can be quickly made aware of any issues, isolate them and respond to them before they spread throughout your infrastructure causing massive outages. If your organization is one that is running a high volume of transactions and your network is littered with events, an event correlation feature with in your IT management monitoring software may prove to be valuable as well.
Another piece of your IT arsenal that you will want your IT management monitoring to keep tabs on is your server. Maintaining server speed and more importantly server security will play a large role in ensuring that from an IT prospective, your company is running smoothly 24 – 7. Because of the criticalness of keeping your server in tip top shape, you’ll want to be aware of its status around the clock, whether you are on the road or simply working from home. Two great ways to do this are a mobile friendly version and a cloud based platform. With mobile and tablet applications being so commonplace now, a server monitoring feature that can be accessed with in your IT management monitoring software reomotely, is a huge advantage.
Whether it be the application monitoring, server monitoring or other features within your IT management software having the ability to receive alerts on their health, security or just general updates is a feature that should not be overlooked. With all of the above cases, the faster you or your team can act upon the said alert the faster you can address any potential issues before they become more widespread. Notifications can often be triggered to be sent as SMS, emails or from directly within the software as a desktop notification. Many times, you’ll find quick notifications to save the day.
Ultimately, you want to be sure that the IT management monitoring software you do go with is one that you will use to its full capabilities. One of the best ways to see if a software’s features, such as the application monitoring dashboard as mentioned earlier, are ones you can work with, is to download a free trial version of the software. Much of the software available today readily offers a basic free version for just this purpose.