Customizing and Performing IT Operations Management with a Rich and Powerful REST API

Retrieving Events and Alerts with the ECM REST API

The REST API is designed to integrate ECM with your IT applications .You can use the ECM REST API to get alerts by a filter and by alert ID. You can also get all filters and all breached SLAs for a user, allowing you to program into your application all of the power of the ECM Alerts Console. You can even Retrieve the list of events that have occurred between a specified time interval.

Acting on Alerts with the ECM REST API

You can use the ECM REST API to change alert priority, alert severity and alert ownership. You can also unassign, acknowledge, annotate, invoke an action on, and close alerts. A related ECM REST API call can create incidents for specified alerts.

Manage Maintenance Windows Using the ECM REST API

You can use the ECM REST API to perform the following tasks related to maintenance windows: fetch all maintenance windows for entities, fetch all maintenance windows for entity groups, fetch maintenance window set for an entity, fetch maintenance window set for an entity group, set maintenance window on an entity, remove maintenance window set on entity, set maintenance window on an entity group, and remove maintenance window from group.

Manage Entities Using the ECM REST API

The ECM REST API offers full entity management. You can use the API to Fetch all Entity Groups, Fetch Entities for a Group, Fetch Entities owned by user, Fetch Entities by filter, Get Entity Hierarchy (by ID), Get Entity Hierarchy by Name, Get Entity Hierarchy by Group, Add Entities By Name to Group, Add Entities By ID to Group, Remove Entities By ID from Group, Remove Entities By Name from Group, Get Entity Group Hierarchy (by ID), Get Entity Group Hierarchy (by Name), Add Entity Group to Parent Group (By ID), Add, Entity Group to Parent Group (By Name), Remove Entity Group from Parent Group (By ID), Remove Entity Group from Parent Group (By Name), Rename Entity, Create Entity Group Type, Update Entity Custom Fields, and Retrieve Entities for given Custom Fields.